Since we took the decision to rent our villa to holiday makers at the start of last year, we have been really pleased with the level of service that Les and Tracey at PMJ have provided.
It is reassuring to know that checks are done regularly when the villa is empty and any issues with equipment are resolved before guests arrive. Les recently alerted us to the fact that the tv had stopped working and very quickly sorted a replacement for us, installing it and making sure everything was fine before guests checked in.
Any issues or concerns guests may have whilst staying at the property (for example, power cuts) are always dealt with speedily and efficiently, with minimal impact and disruption. We have had very positive feedback from guests, telling us how clean the villa has been on their arrival.
Tracey and her housekeeping team are great at personal touches and putting bespoke welcome packs together for guests on request and often at short notice. We feel PMJ have really helped us to run the villa efficiently and without the worry you might normally expect when managing a Spanish property whilst not in Spain ourselves.